In the event of an identity theft emergency, IDShield provides emergency access to live support 24/7/365, ensuring you can get help right away. 

Monitors your United States Postal Service address history through the National Change of Address database, providing an 18-month snapshot of the nearly 40 million Americans who move each year. This service scans for change of address requests and sends a notification if your information appears in the database.

Provides basic monitoring services as soon as you, the named member, sign up. Using your full or partial Social Security number, name, address and date of birth provided at the time of enrollment, your PII is automatically monitored. After you create your account, you are encouraged to provide further information to enable the full monitoring services the plan provides. 

Lenders, creditors and many businesses check your financial data and submit their findings to your credit report. IDShield monitors your Experian credit report, alerting you to any changes and providing a complete view of your valuable credit standing.

Lenders, creditors and many businesses check your financial data and submit their findings to your credit report. But not all report to the same credit bureau.  IDShield monitors all three major credit bureaus to give you total awareness, alerting you to any changes and providing a complete view of your valuable credit standing.

Determines if your identity is associated with a criminal act by monitoring court records associated with your name, SSN and date of birth. Criminals can fraudulently use stolen identities, causing the victim’s information to falsely appear on citations, arrest records, felonies, traffic offenses and convictions. IDShield searches court records for multiple different PII elements. We search millions of criminal records from the Administration of the Courts, the Department of Corrections, county courts and other local, state and federal data sources including county courts and other legal agencies in search of member data. If a match is found, you will receive an alert with the details.

Our Licensed Private Investigators will help you place a credit freeze and/or fraud alert on your credit in the event of a breach or other identity theft incident. If your identity is stolen, your assigned Licensed Private Investigator will issue fraud alerts with the proper reporting agencies, creditors and all three credit bureaus as needed. 

IDShield monitors for changes or updates found on your credit reports in real time. We pull data from over 200 million files that represent nearly every credit active consumer in the United States. 

Billions of records are for sale on the dark web, so real-time monitoring is vital. IDShield’s dark web and internet monitoring provides extensive scans of online sources for identity data and sends real-time alerts if your Personal Identifiable Information is found. We scan websites and data points across the dark web to see if your data has been exposed. Keep in mind the internet addresses of suspected internet trading sites are not published and frequently changed, so there is no guarantee IDShield is able to locate and search every possible internet site. 

Provides links to large and high publicity data breaches. Our Licensed Private Investigators can consult you on how to protect your private information if you fear your data has been exposed.

Receive access to consultation services provided by our Licensed Private Investigators. If you experience an identity theft incident, an assigned investigator will walk you through the issue with one-on-one advice tailored to your specific situation. Your dedicated investigator will work with you throughout the restoration process. All Licensed Private Investigators are licensed in the state of Oklahoma. 

IDShield monitors financial accounts including credit cards, checking, savings, 401k accounts, loans and more. You will receive alerts notifying you of financial withdrawals, balance transfers and large purchases on financial accounts on transactions outside of a set monetary amount. 

*We do not monitor all transactions at all businesses and the monitoring network is limited only to institutions participating in the financial monitoring feature. 

If an identity theft event does occur, our Licensed Private Investigators will do whatever it takes for as long as it takes to restore your identity to its pre-theft status. The investigator will work on your behalf to resolve the issue by contacting the appropriate government agencies, financial institutions, credit bureaus and collection agencies.

Monitors for credit report inquires that show up when your Personally Identifiable Information (PII) is used on applications for bank/credit cards or loans. 

Financial institutions use specific technology to verify the identity of new account holders before processing high risk transactions. IDShield monitors these processes to determine if details for a new bank account or large money transfer are associated with your personal data. Our application and transaction monitoring can potentially catch identity theft 90 days faster than traditional credit monitoring alone. Furthermore, IDShield can better secure your online financial records by monitoring unauthorized use of username and password combinations used for online banking or insurance accounts.

Provides access to consultations on an unlimited number of identity related issues or concerns with an identity theft specialist when you have questions about a recent data breach, an identity-related issue or any other concern, such as receiving a suspicious email or phone call. We can also offer tips on proactively protecting your personal information. You don’t have to be a victim of identity theft to take advantage of consultation services.

Our identity theft specialist will discuss best practices and tips on protecting your Personally Identifiable Information (PII). We will also provide you with what you need to access your credit reports as well as your Social Security Administration earnings statement to determine if anyone has been working under your SSN. 

An Identity Fraud Protection Plan (“Protection Plan”) is provided. This covers certain identity fraud expenses and legal costs as a result of a covered identity fraud event. See a Protection Plan for complete terms coverage, conditions, limitations, and family members who are eligible under the Protection Plan.  A $3 Million Protection Plan is available with 1B and 3B IDShield Plans.

Receive an alert via email or push notification on the IDShield mobile app if your personal information is discovered online. Alerts contain details on the threat, including links to where the exposure occurred – giving you the opportunity to review the information and decide if you’d like to escalate the issue with our Licensed Private Investigators. Alerts can also be viewed on the IDShield web portal.

IDShield’s Licensed Private Investigators and Member Services team are available from 7 a.m. to 7 p.m. CT, Monday through Friday. Identity theft specialists are also available 24/7 for covered identity theft emergencies. 

IDShield will provide guidance and work with you to review what may have been lost or stolen. Our Licensed Private Investigators will conduct an investigation using their access to special databases to determine if there was any misuse of your identity as a result. If any discrepancies are found, a dedicated Licensed Private Investigator will open a restoration case. 

IDShield provides links to sources of medical data reports that you can pull to review for inaccurate or potentially fraudulent information. If there are any questions, our identity specialists are available for consultation. 

A family plan provides monitoring for covered dependent children under the age of 18 for potentially fraudulent activity associated with their Social Security number. The service monitors public records in all 50 states, including real estate data, public records/court proceedings, bankruptcies and liens. You will receive an initial baseline scan of your child’s SSN and subsequent alerts and notifications if your child's data is found. 

Watch your Experian credit score on a monthly basis with a map that shows a 12-month historic view of your credit trends from the past year – beginning when your service was first activated. Third parties use many types of credit scores and are likely to use a different type of credit score to assess your creditworthiness. 

We scan to see if new payday loan applications are submitted involving your name or financial accounts. IDShield provides non-credit loan monitoring for short-term payday or similar cash advance loans. We screen online, rent-to-own and payday lender storefronts for unauthorized activity. 

Monitors your Personally Identifiable information (PII) across the internet, including the surface, deep and dark web as well as online forums and file sharing sources. If an exact match of your monitored information is found, you will receive a real-time threat alert. Our monitoring services search the internet for your PII, looking for matches of name, DOB, Social Security number, address, driver’s license, credit and debit cards, bank accounts, passport, phone numbers, email addresses and medical data. 

Offers consultation and guidance on the best methods to protect your privacy and Personally Identifiable Information (PII) across the internet and on your smart devices. Our identity theft specialists will consult on how to switch to easy-to-use and privacy-conscious alternatives for browsers, search engines and email providers. We will provide step-by-step advice and consultation on how to take control of your online privacy by showing you how to:

•    Delete unused online accounts
•    Delete unused apps from your mobile phone
•    Audit third-party app access to your personal information
•    Ensure your browser isn’t tracking your activity
•    Delete unused software on your computer
•    Remove data from public records sites
•    Securely reset and recycle unused devices
 

IDShield offers public records monitoring of billions of public records, which monitors professional and business licenses, pilot licenses, merchant vessels, registrations (DEA, vehicle, concealed weapons, and voter registration), residences, lease history, national property and deeds, Social Security Death Index, Social Security number verifiers, phones, aliases, criminal records, and more. 

Allows you to scan your social media accounts – including Facebook, Twitter and Instagram – for existing content that could be damaging to your online reputation. Post and comments that contain harmful language or images will be flagged for review. 

A reputation score is provided based on content and photos found on scanned social media accounts. Tips to improve your score are provided along with social posts and photos that were flagged as part of the scan, giving you the opportunity to review the content and decide if you want to remove it from your personal accounts to improve your score. 

Our Licensed Private Investigators will keep your restoration case open 120 days after resolution to ensure that you have not been targeted again. After 120 days, the case may be closed once confirmation is received from both you and your assigned investigator. If an additional threat is uncovered during this time, the restoration process will start over.

Learn if a registered sex offender lives nearby and receive alerts when a new offender moves to your neighborhood, out of your neighborhood or if someone in your neighborhood becomes registered. 

Find out if a registered sex offender lives near you. You can search within a five-mile radius of your home address to view the details of sex offenders in your neighborhood and receive alerts when a newly registered offender moves nearby.

IDShield monitors your Facebook, Twitter, YouTube, LinkedIn and Instagram accounts to see if personal information has been exposed through image captions, posts and comments. You will be notified if your social content presents reputational risks such as foul language, drug references or discriminatory terms. You can control the sensitivity level of your alerts in your account settings - including categories for profanity, violence and more.

IDShield’s family plan allows you to monitor the social media accounts of you, your spouse and dependent children under the age of 18.
 

We scan to see if new sub-prime loan applications are submitted involving your name or financial accounts. IDShield searches transaction data for rent-to-own, buy-here pay-here auto dealers, title pawn and sub-prime loan applications. You will be notified when new transactions are discovered. 

IDShield monitors databases of more than 1.5 billion phone records for any new landline, wireless, or VOIP telecom accounts to see if any accounts have been registered with your information.  

We don't give up until your identity is restored. We're confident in our ability to help protect your identity, but no one can prevent all identity theft. If you become a victim of identity theft while an IDShield Member, our industry-leading Licensed Private Investigators will do whatever it takes for as long as it takes to help recover and restore your identity to its pre-theft status. Our specialists are ready to handle your identity theft restoration needs. 

Monitors the internet, dark web and deep web for exposed credentials (a username paired with a password). You will receive an identity threat alert if your credentials are found online, giving you the opportunity to review your compromised credentials so that you can update your login information across all of your accounts that use the exposed username and password combination.